LondonExcellence has over 15 years’ experience helping individuals and organisations raise their performance.


We are a not-for-profit membership organisation that connects people who want to learn about good business practice and secure business improvement.


  • Meet other leaders and managers at our free drop-in sessions, case study networks, visits and question time events.


  • Develop and apply new skills and knowledge through the LondonExcellence Programme, our one-day workshops and seminars


  • Be recognised for your improvements through the LondonExcellence Benchmark.


For information about what we do, please click here.

For information on forthcoming events, please click here

How do you shape up? 

Click here for a free assessment of your organisation.  

If you manage a school, we have developed a bespoke version for schools.
Please click here for our free assessment for schools.

To get best value from your free assessment you may also like to join us on our free seminar on the evening of Thursday 24th November.
Click here for details of our free seminar.

Please see below for news of our events or click here for our full events programme.

Unless otherwise specified, our events are free of charge to members and newcomers.


Health & well-being network and festive drinks, 7th Dec

ION, Ambassador House, Paradise Way, Richmond, TW9 1SQ;

Wed 7th Dec, 3 – 8pm

You are cordially invited to join us to explore the topic of employee health and well-being and to kick off the festive season with a drink and nibbles.

Using Open Space techniques we will help you to tap into the collective experience of all present to explore the aspects of this topic that are of most importance to you.  Click here for more details.

You can also contribute to our discussion on LinkedIn  or via Twitter

All are welcome – just Contact Us to reserve a place.

Rose and Jane.


Big Benefits from Small Interventions

Many thanks to Jane Lewis from Hidden Insights for a fascinating evening.

Jane facilitated a session allowing people to explore techniques that can help you to identify and share good practice within your organisation.

Click here to download her slides

Jane shared some case studies which you can download below.  Jane is also kindly offering our members a discount on her next event on the 25th November.  Click here for detail.

Kerrie’s Grub Hub

Family Intervention Project

Troubled Families Initiative

Teen Parents’ Project

Adult Care Services


ISO18404:2015  Lean and Six Sigma

This fascinating event was kindly hosted by Suzanne Meier, Head of Sense and Respond at Fujitsu.

Professor Tony Bendell gave an overview of this new standard whilst Suzanne explained how Fujitsu use Lean to drive significant improvements for both themselves and their clients.

Tony’s slides can be found here.

Group 1 - low res Tony & Suzanne - low res

Recent Events

We enjoyed a lively discussion at our recent Ambassadors’ drop-in on 13 July – discussing how Brexit might affect our organisations.

Do join us at one of our next drop-ins, which we hold on the second Wednesday of every month at:

Royal Festival Hall, 5th Floor Greenside
10:30am – 12noon
Our Ambassador Drop-Ins provide an opportunity to meet other members of our community over an informal cup of coffee.
They say a problem shared is a problem halved.  use our Drop-Ins to seek ideas and good practice from your peers.
Free of charge;  we look forward to seeing you there.

Olympic Park event

We were warmly welcomed by the London Legacy Development Company who provided a fascinating insight to their work and the challenges they face in a transient organisation subject to intense public scrutiny.  Many thanks to Mark Camley for a very interesting presentation followed by a tour of the Queen Elizabeth Olympic Park – including a visit to the Orbit with its fabulous views over our wonderful capital city.

London Legacy Tour 1 London Legacy Tour 2