Jane qualified as an accountant and held senior roles with the National Audit Office and the Cabinet Office.
She was instrumental in the development of Charter Mark (now Customer Service Excellence) and led on policy,
public relations and stakeholder engagement for Investors in People (IIP), helping IIP to become a “Superbrand”
with over 35,000 customers across all sectors, sizes, and localities
Rose has been involved with the EFQM Excellence Model since its introduction to the UK in 1993.
She trained as an assessor for the first UK Quality Award before being involved with the formation of LondonExcellence.
A Chartered Quality Professional (MCQI, CQP), Rose has worked with a large number of organisations across diverse
business sectors including housing, education, construction, utilities, criminal justice and SME’s.
Bob is Chairman of London Bridge Associates with more than 45years’ experience in the construction industry
during which time he has held many senior management positions.
He is past Chairman of the British Tunnelling Society; Chairman of the National Working Group for Tunnelling NVQ’s
and ex Chairman of TunnelSkills.
Georgina works for Telefonica UK as the Head of Quality in the UK.
She led the roll out of Six Sigma across the organisation and, in her current role, ensures that the business
maintains registration to a number of national and international standards and codes of practice.
She loves working with people and teams, driving improvements to how and what they do.
Jan is a chartered Civil Engineer, and a Fellow of the Institution of Civil Engineers with experience in
infrastructure, commercial construction (retail, offices, airports, hospitals), utilities and house building.
Jan’s current role is as Business Performance Manager with Skanska UK, following previous experience with
Taylor Woodrow and Costain.
Dan is Group Head of Quality for Lloyd’s Register.
He is a published quality and improvement professional with expertise in turning around teams and
delivering bottom line benefit.
He has experience with Toshiba, Network Rail and National Air Traffic Services (NATS) and has successfully
deployed ISO9001, ISO14001 and ISO18000 certified management systems as well as delivering Lean Six Sigma training.
Dave is retired from his role as Head of Quality for Telefonica O2 Europe plc.
He is well qualified in the quality and excellence arena being a Lead Assessor for many quality standards
as well as assessing against the EFQM Excellence Model.
He is a Fellow of the CQI (FCQI, CQP) as well as being a member of the British Mountaineering Federation
and the Alpine Club helping mountain rescue teams to introduce new techniques and developments.
|Rosemary Viggiani, CEO||Jane Jones, Chairman|
|Georgina Hodgson||Bob Ibell|
|Jan Masat||Dave Rogers|