The LondonExcellence Benchmark


The Benchmark assesses your organisation’s maturity and identifies business improvement opportunities. It is designed to help organisations of all sizes and from sectors.


Drawn from the principles of the EFQM Excellence Model, the Benchmark is criteria-driven and evidence based.


In line with our ethos of peer learning, our trained assessors are experienced managers who voluntarily give of their time. Their assessment draws on existing information within your business as well as independent surveys which we carry out and analyse. This analysis is validated through focus groups and interviews with your employees.


The process is straight-forward and cost-effective. As well as receiving comprehensive feedback, you will receive the LondonExcellence Benchmark™ logo and certificate to recognise your commitment. If you exceed our minimum standard, you will receive recognition through our Bronze, Silver or Gold logos and certificates.  You will also be considered for the LondonExcellence Award™ – our Blue Riband – at our annual conference.

Why should I apply?

The LondonExcellence Benchmark™ provides:

  • rich information to help you drive up your performance;
  • recognition of your achievements;
  • evidence of your commitment to a systematic, externally assessed improvement process that you can cite in bids and tenders;
  • an over-arching framework to help you make sense of, and maximise the value from, other management systems and standards that you may already employ

For more information, download our Benchmark Brochure here.

Click here for the Benchmark Application form

Click here for an Application form tailored for Schools

We are always looking for ways to improve our services and applying has given us the opportunity to review how we work as well as giving us fresh ideas.  We are proud to be recognised by LondonExcellence – a great testament to the achievements of our staff“”

CEO, Mental Health Charity